Our customer service team is here to help. Contact us using the form and a member of our team will respond within 24 hours.
FAQ
Check out the frequently asked questions. You may find the answer to your question immediately.
Otherwise, our team remains at your disposal via the form!
Can I return a product if I change my mind?
Yes, you have 14 days after receipt to return an unused item to us, in its original packaging.
Contact us via the form to initiate the return procedure.
What are the delivery times?
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France:
• Colissimo Standard: 2 to 4 working days
• Colissimo Express: 1 to 2 working days
• Mondial Relay: 3 to 5 working days - Europe: 2 to 7 working days
- Rest of the world: 6 to 12 working days
How do I track my order?
As soon as your order is shipped, you will receive an email with a tracking link. If you haven't received it or the tracking isn't working, contact us using the form.
Are the Bahco P126 pruning shears suitable for home use?
Yes! It's a professional-quality tool , yet perfectly accessible to demanding home users. It's robust, easy to use, and durable.
Is the green cartridge really compostable?
Yes, it is 100% biodegradable . Once empty, you can place it directly into your compost: it will decompose naturally and make fertilizer.
How long does a green cartridge last?
One cartridge is effective for approximately 3 months after opening , depending on the intensity of use.
The complete Laugeko kit, which contains 2 cartridges, therefore covers 1 full year : spring + autumn.
Does the Laugeko system interfere with cutting?
No, the green cartridge fits perfectly with the Bahco pruning shears. It doesn't interfere with handling or cutting quality.
What should I do if I have a problem with my pruning shears or a cartridge?
Describe your situation to us using the form. Our customer service team will respond quickly with a suitable solution.